It’s time to open the doors to your offshore development centre and embrace new opportunities. But how do you do this?
Find an offshoring partner
While you can build your ODC alone, an offshoring partner or management company can support you through the process. They manage every aspect of the set-up process, from finding a location for your ODC to paying your developers on your behalf.
An offshoring partner will also advise you on taxes, legal regulations and payroll, so you don’t have to worry about those intricacies.
WeAssemble is made up of experts in offshoring, with teams located across the UK, India and Scandinavia.
Define your project scope
The next step is to understand the function of your ODC. This will determine how many roles you need to recruit for, the size of your office space, and its running costs.
Take the time to think about these questions:
- What projects will the team based at your ODC work on?
- How many roles do you need to hire for?
- Do you require specialists?
- What is your budget?
- Do you need to hire a product or project manager to act as a liaison?
Choose your destination
There are numerous countries and cities where you can base your ODC. Popular options are India, Ukraine and China. At WeAssemble, we recommend building your ODC in India due to cost benefits, the country’s investment in the tech sector, its developers’ high proficiency and more.
Set up your office space
For an ODC to work effectively, you need a dedicated office space. WeAssemble finds a suitable space for your team’s size, decorates the space with your branding, and gets the team’s workstations set up with state-of-the-art equipment.
Recruit your developers
Recruitment for an in-house development team typically takes several months, but hiring for an ODC can be cut down to a matter of days. Hiring developers in a new market can feel daunting, which is why it’s important to have the right partner on your side.
Here are some of the roles you can expect to recruit for:
- Project managers: Responsible for project planning and execution
- Product manager: Oversees the development of products to meet customer needs
- UX/UI designers: Ensures the product is usable and accessible
- DevOps engineers: Unifies and automates processes
- Business analysts: Lead on understanding business problems or opportunities
- Development team lead: Directs the development team by overseeing primary functions
- Front-end engineers: Build products that the user will experience, such as websites
- Back-end engineers: Builds and maintains the server-side of web applications
- QA engineers: Tests products before launch to assess quality
Using our Filtered Talent process, which targets the top 3% of developers in India, WeAssemble puts candidates through several rounds of testing and interviews, which assess everything from their technical expertise to their cultural fit. After all, as these are your employees, you need to build a team that’s intelligent and aligns with your business’s values. In a final stage interview, you meet the best of the bunch.
Once you’ve chosen your developers, your dedicated Europe-based Account Manager liaises with our expert HR team to extend offers on your behalf. This entire process can take as few as ten days.
Get your team set up and ready to go
Finally, it’s time to get your new team set up. Your offshoring partner will set your team up with first-rate equipment, get them connected to your technologies and train them on your management processes so they’re ready to start working.
During this stage, it’s important to define how you’ll manage the team. You can manage them directly or hire a project manager to act as a liaison. It is also worth investing in a project management tool such as Jira and a communications system like Slack to keep lines of communication open.
What challenges might you face?
With any new venture, you will experience build pains and teething issues. These are some of the largest challenges and risks you will face when building an ODC.
- Communication: As the team working from your ODC won’t be based in your locality or time zone, there are communication challenges that may arise. It is important to invest in project management and communication tools that mitigate these issues and develop processes for managing handovers, reviews and feedback.
- Language barriers: If your ODC is located in a non-English-speaking country, there is a chance you may experience language barriers. Indian developers typically have a strong understanding of English, though you may want to consider hiring a bilingual project manager to support effective communication.
- Cultural differences: No matter what, when employees from two different countries work together, they will experience cultural differences. From opposing styles of communication to taking time off for national holidays, these differences may throw a spanner in the works. However, this does not need to become an issue if considered ahead of time and handled sensitively.
- Legal complications: When expanding your reach to new markets, there are legal ramifications to take into consideration. You need to engage with your legal team or counsel to correctly register the business in this new market, set up contracts with new employees, and ensure you adhere to tax requirements and other regulations.
- Security risks:As discussed, security is always a risk to bear in mind. When building an ODC, you must consider how to avoid data leaks, such as restricting access to sensitive information and implementing additional security measures. A focus on security should be built into the infrastructure of the ODC. Before getting started, conduct a security risk assessment and take the necessary steps to protect your business’s sensitive data and intellectual property.